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Terms of Service

MedPlugRX, LLC
Effective Date: May 1, 2026

1. Agreement to Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and MedPlugRX, LLC (“MedPlugRX,” “Company,” “we,” “our,” or “us”) governing your access to and use of our website, products, and services (collectively, the “Services”).

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services.

2. Eligibility

You must be at least 18 years old to use this Site. By using the Services, you represent and warrant that:

  • You are at least 18 years of age 
  • You have the legal authority to enter into this agreement 
  • You will comply with all applicable laws and regulations 

3. Nature of Services (Important Medical Disclaimer)

MedPlugRX provides access to products, information, and services that may relate to wellness, peptides, or healthcare-adjacent offerings.

MedPlugRX is not a medical provider.

  • We do not provide medical advice, diagnosis, or treatment 
  • Information on the Site is for informational purposes only 
  • You should consult a licensed healthcare provider before using any products 

If applicable, certain services may involve third-party licensed providers or pharmacies, which operate independently.

4. Account Registration

To access certain features, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information 
  • Maintain the security of your login credentials 
  • Notify us immediately of unauthorized use 

You are responsible for all activity under your account.

5. Orders and Payments

Pricing

All prices are listed in U.S. dollars and are subject to change at any time without notice.

Payment

You agree to provide valid payment information. By submitting payment, you authorize us to charge the full amount of your order, including applicable taxes and fees.

Order Acceptance

We reserve the right to:

  • Refuse or cancel any order 
  • Limit quantities 
  • Correct pricing errors 

Subscription Services (If Applicable)

If you enroll in a subscription:

  • You authorize recurring billing 
  • You may cancel in accordance with the stated cancellation policy 
  • Fees are non-refundable once billed unless otherwise stated 

6. Shipping and Fulfillment

Shipping timelines are estimates only and not guaranteed. MedPlugRX is not responsible for delays caused by:

  • Carriers 
  • Weather 
  • Regulatory issues 

Risk of loss transfers to you upon delivery.

7. Returns and Refunds

All sales are final unless otherwise stated.

If returns are permitted:

  • Items must be unused and in original packaging 
  • Requests must be made within [X] days of delivery 

Certain products (including health-related items) may be non-returnable for safety and compliance reasons.

8. Compliance with Laws

You agree to use the Services in compliance with all applicable laws, including:

  • FDA regulations 
  • State and federal healthcare laws 
  • Prescription and controlled substance regulations (if applicable) 

You are solely responsible for ensuring that any purchase or use is lawful in your jurisdiction.

9. Prohibited Uses

You agree not to:

  • Use the Site for unlawful purposes 
  • Misrepresent your identity or medical eligibility 
  • Attempt to interfere with site security 
  • Resell products without authorization 
  • Use products in violation of labeling or applicable laws 

10. Intellectual Property

All content on the Site—including text, logos, graphics, and software—is the property of MedPlugRX or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, or exploit any content without prior written consent.

11. Third-Party Services

The Site may include services provided by third parties (e.g., payment processors, telehealth providers, pharmacies).

MedPlugRX:

  • Does not control these third parties 
  • Is not responsible for their actions or services 
  • Disclaims liability arising from third-party interactions 

12. Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

We make no warranties, express or implied, including:

  • Merchantability 
  • Fitness for a particular purpose 
  • Non-infringement 

We do not guarantee that:

  • The Site will be uninterrupted or error-free 
  • Products will meet your expectations 

13. Limitation of Liability

To the fullest extent permitted by law:

MedPlugRX shall not be liable for:

  • Indirect, incidental, or consequential damages 
  • Loss of profits, data, or business 
  • Health outcomes or product misuse 

Our total liability shall not exceed the amount you paid for the product or service giving rise to the claim.

14. Indemnification

You agree to defend, indemnify, and hold harmless MedPlugRX, LLC and its affiliates from any claims, damages, or expenses arising from:

  • Your use of the Services 
  • Violation of these Terms 
  • Violation of any law or third-party rights 

15. Termination

We reserve the right to suspend or terminate your access to the Services at any time, without notice, for any reason, including violation of these Terms.

16. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.

17. Dispute Resolution

Any disputes arising from these Terms shall be resolved through:

  • Good faith negotiation first 
  • If unresolved, binding arbitration in Texas 

You waive the right to participate in class actions.

18. Changes to Terms

We may update these Terms at any time. Continued use of the Services after changes constitutes acceptance of the revised Terms.

19. Contact Information

MedPlugRX, LLC
[email protected]